Do you have a money-back guarantee?
Yes. Please see our returns policy.
Do I have to pay by credit card?
Paying by credit card has the advantage of receiving instant payment confirmation via the payment gateway the site uses. Currently, we offer you two options, PayPal, and Stripe. Both are very secure, and rest assured we never retain any of your credit card details.
Do I have to order online?
Ordering online allows us to reduce the costs of processing orders, and we can pass these savings on to you by maintaining competitive prices.
Do you deliver yourself?
No. All our products are dispatched through our approved logistics companies across the world.
Is there a minimum order quantity?
There is no minimum order quantity, however, it is always more cost-effective and environmentally beneficial if you have a range of spill kit needs to order all of these together.
Where do you deliver to?
We deliver across the globe. However, our online ecommerce ordering system is only available on orders delivered within the UK. For deliveries outside the UK please contact us on +44 (0)1924 442701 for delivery charges.
How is delivery charged?
Delivery is charged using a weight-based calculation method and considers the postcode within the UK to provide an accurate and competitive shipping price.
When will I receive my goods?
Typically, we aim to deliver all orders received before 12:00 the next working day. We can’t always guarantee this but will always aim to despatch products on the same day that we receive the order. We can offer an express timed delivery and would ask that you contact us for details and costs.
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